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Communication Solutions Designed To
Improve Your Business

Unified Communication products and services engineered by creative teams

Our Unified Communication products and services are engineered by creative teams who collaborate with our customers to determine the best solution for their organizations. These solutions, encompassing both cloud (UCaaS) and on-premise based technologies, are installed and serviced by experienced accredited industry professionals. Our goal is to provide our customers with a simple to understand and easy to use communication system.

Cloud (UCaaS)

Our cloud-based solution is a managed service, encompassing a suite of business communication needs: voice, messaging, presence, video collaboration, and mobility/remote worker technology.  Our HeartCloud product was one of the first hosted voice solutions in the area; we also partner with the top UCaaS providers globally to ensure security, reliability, and customer service are top-notch.


    Heart has been providing Central Illinois with on-premise voice solutions for decades.  From small business to enterprise multi-site deployments, we can align the right solution to fit your needs.  IP to analog, single users to complex contact centers — we can design the best fit for you and your budget.

    Collaboration and Remote Workforce

    In today’s world, individuals within organizations find themselves working across vast geographies on a seemingly limitless number of devices that run a dizzying mix of platforms, software versions, and applications. Unified Communications and Collaboration wrangles these complex variables into a streamlined, easy-to-use interface.

    Your workforce can close the distance between their various members and work together over phone, mobile, desktop, laptop, and other devices in a unified environment.  We offer solutions to connect and communicate from virtually anywhere on nearly any device for better responsiveness and productivity.

    Emerging Technologies

    We are committed to providing top selling and emerging technologies for businesses, ranging from SMBs to larger organizations.  We work directly with the top 100 Unified Communications companies offering the next generation of solutions such as CCaaS (Contact Center as a Service), SD-WAN, Cloud computing architecture, and much more.

    Featured Customer Reviews

    Building lasting partnerships is important to us and our clients.

    It was a real pleasure working with you guys. Everyone that came here was a true professional. I really enjoyed working with the guys that did the installation. They came prepared every day to work hard. I never had to talk to any of them. They followed all of our policies to the tee. It was truly a pleasure.

    Bob Erickson

    Maintenance/Engineering Manager, Continental Mills

    When bringing Heart on board, they came in, took a look at our whole operation, and made recommendations of what they thought would work best for us. They actually came up with solutions that we hadn’t even though of yet, which really took us to the next level.

    Michael Peifer

    Executive Director, LifeLine Pilots